Fewer DMs, more orders.
Dukkami is an ecommerce solution for small shops: your own online store, set up for you.
Messages
24 unread
Maya2m
How much is this one?
Karim9m
ba3do mawjoud?
Nour14m
Do you have a bigger size?
Joe21m
fi delivery 3a Tripoli?
Sara33m
Price please
Hadi41m
Can you send me the catalogue?
You answer the same questions all day: the price, the sizes, the delivery. Dukkami puts every answer in your own online store, with a catalogue, a cart and checkout with cash on delivery, and an admin to run your orders, stock and cash, in English and Arabic.
Every question, answered before they ask
These are the messages you get every day, and what your shop says for you. Try the examples: they are small copies of the real thing, with sample products.
How much is this one?
Maya · 10:42 AM
The price is already there.
Every product shows its price in dollars, with the lira beside it, worked out from the rate you set. When the rate moves, you update one number, not every post.
Baklava box
500 g
$16.00≈ 1,432,000 L.L.
Change it once. Every price follows.
Do you have a bigger size?
Nour · 11:05 AM
Every size and version, with what is left.
Each choice has its own price and photo. Count your stock and the shop says “Only 3 left”, or sold out, before anyone asks. Every order takes its pieces off the count.
Maamoul
Filling
Size
In stock
Can you send me the catalogue?
Hadi · 12:30 PM
Your shop. Your name. Your link.
One link holds everything you sell, sorted into categories, with search. Put it in your bio and stop sending screenshots.
Rima’s Bakery
Achrafieh
8 products
Mountain za’atar
$8Baklava box
$16
Za’atar manakish
$2
Olive oil
$14Maamoul with dates
$11
Lebanese bread
$1
Green olives
$6
Knafeh
$12
عندكن بالعربي؟
Sara · 3:15 PM
English and Arabic, properly.
Customers pick their language and the whole shop follows, right to left when it should be. You write each product once in each.
SweetsReady now
Baklava box
500 g
Gift favourite
$16.00How do I order?
Karim · 5:48 PM
Add to cart, pay when it arrives.
Customers fill a cart, type their address and pay the courier in cash. The delivery fee follows where they live, and nobody can order from outside the zones you set. You get one complete order, not ten messages.
Your cart
Mountain za’atar
$8.001Baklava box
$16.001Za’atar manakish
$2.000
- Subtotal
- $24.00
- Delivery
- $3.00
- Total
- $27.00
Add $16.00 more for free delivery.
Cash on delivery
You pay the courier when the order arrives.
Where is my order?
Layla · 6:20 PM
Every order has its own page.
Right after ordering, your customer gets a link to a page that follows the order: received, confirmed, packed, on its way, delivered, with the courier and the tracking number. You move the order along from your admin, and the page follows.
Your admin
Order 1042
Layla Fadel
$18.00Next step
Your customer’s page
Order 1042
- Order received
- Confirmed
- Packed
- On its way
- Delivered
Where exactly are you?
Rami · 9:10 AM
Your address, with directions.
Switch on the location block and your shop shows its address, a directions button and a review button. The map is Google’s, so it loads only when someone taps “Show map”.
Find us
Rima’s Bakery, Hamra Street, Beirut
Get directions
Leave a review
The map is Google’s. Nothing is sent to Google until you press the button.
Are you open now?
Joe · 1:14 AM
Your shop, open day and night.
At one in the morning your shop still shows every product and every price, and takes the order with the address. It is waiting in your admin when you wake up.
New order 1008
1:16 AM
You send one message. We build the shop.
- 1
Tell us about your shop
Send the form below with your shop name and what you sell.
- 2
We build it for you
Your logo, your colours, your categories and your first products, in both languages.
- 3
Share your link
Put it in your Instagram bio and your WhatsApp status, and take orders from it.
One message is all it takes to start.
This is the real shop.
Screenshots of a Dukkami shop with sample products. Tap through the screens and switch the language. The last tab shows the same shop in five looks.
Shelves, prices and search
Ready now and made for you, with categories, search and prices.
Your side of the counter.
The admin panel works on a phone as well as on a laptop. These are real screens from the same sample shop.
Every order in one list
New orders stand out. Search by number, name, phone or town, filter by status, and export to CSV.
What is ready today, and what comes next
We would rather tell you now than surprise you later.
Available now
- Your own storefront with categories, search and a page for every product
- Sizes, colours and versions for each product, with photos
- Stock counts per size, colour and version, with “only a few left” and sold out
- A cart and checkout for guests, with no account to create
- Cash on delivery, with delivery fees by region and free delivery over an amount you set
- An Orders section: status, packing slip and CSV export
Show the restShow less
- An order page for each customer, with the courier and tracking number
- Cash and couriers: who holds the cash, tracking numbers and a courier manifest
- English and Arabic, with a full right-to-left layout
- Prices in two currencies from a rate you set, with the dollar and the lira ready to go
- Five looks, your colours and your logo, which becomes your tab and home-screen icon
- A location block, with a map that loads only when a visitor taps
- An admin panel with staff accounts and roles
- Terms, Privacy and Refund pages for your shop, for a local lawyer to review
- Orders by Instagram message, if you want them next to the cart
- Setup for another Middle Eastern country: its phone numbers, regions and currency
Coming next
- Whish Money payments
- Booking and tracking through Lebanese couriers
- An order confirmation email
Your turn to ask
The questions shop owners send us.
Do I need to know how to code?
No. We build your shop for you: your logo, colours, categories and first products. After that you manage everything from a simple admin panel, on your phone.
Dukkami
Can my customers pay online?
They can order today and pay cash on delivery. Card payments online are not built. Whish Money payments are planned, and need Whish’s approval and documentation first.
Dukkami
Can I follow my orders and my cash?
Yes. Orders arrive in your admin with the customer, the address and the total. You move each one from new to delivered and record the courier and the tracking number. The Cash view shows what each courier still has to collect, holds, or has handed over.
Dukkami
Does it work in Arabic?
Yes. Every shop comes in English and Arabic, and the Arabic side is a full right-to-left layout. You can write each product name and description in both languages.
Dukkami
How do prices work with the dollar and the lira?
You enter prices in one currency and set the rate in the admin panel. The shop shows the second currency beside it, or hides it, as you choose. When the rate changes, you update one number.
Dukkami
Does it work outside Lebanon?
Lebanon comes first. A shop can also be set up for another Middle Eastern country, with its phone number rules, its regions and its currency. Whish Money and Lebanese couriers stay Lebanon-only, and a local lawyer should review the legal pages.
Dukkami
What happens to my customers’ details?
Customers order as guests, with no account and no password. Only you and your staff can read orders. A customer’s order page opens only with its own long link, and shows no name, phone or address. The shop sets no analytics or advertising trackers. Orders are kept in your shop’s own database (Firebase) and the shop runs on Cloudflare.
Dukkami
How much does it cost?
Pricing is being finalised. Send us your shop details and we will tell you exactly what it costs before you commit to anything.
Dukkami
What do I need to get started?
Your shop name, a logo if you have one, photos and prices for your first products, and where you deliver and what it costs. Send the form and we take it from there.
Dukkami
Still have a question? Send it with the form and we reply on your phone.
Open my shopYour shop, online in a day.
Send us one message about your shop. We build it for you and send you the link.
- Sending the form is free and commits you to nothing
- We reply on the number you give us
- Your details are used only to answer you